Privacy Policy

Overview

Spokane Valley Epoxy operates the website at https://www.spokanevalleyepoxy.com. This policy explains what information may be collected when you visit the site and how it may be used.

Spokane Valley Epoxy is an informational and referral resource. When a visitor contacts us about a project, information may be used to help identify and connect the visitor with a contractor who serves the relevant area.

Information We Collect

Information you provide directly

When you call a number displayed on this site or submit an estimate request, the information you provide may be routed, logged, recorded, or transcribed through third-party telephone and lead-management service providers. Depending on how the contact is handled, this may include call details, voicemail messages, recordings, transcripts, and project information.

Information collected automatically

We and third-party service providers may automatically collect device and usage information, such as IP address and approximate location, browser type, operating system, pages visited, referring URL, and date and time of visit. This information may be collected through cookies and similar technologies.

How We Use Information

• Understand how visitors find and use the site
• Measure the effectiveness of advertising campaigns
• Respond to project inquiries
• Facilitate contractor connections as part of the referral service
• Comply with applicable legal obligations

Information provided about a project may be shared with a contractor who serves the relevant area so that the contractor can contact you and discuss the project. We do not sell, rent, or trade personal information to third parties for their own marketing purposes.

Third-Party Service Providers

Third-party service providers may support phone routing, lead management, analytics, hosting, email, transcription, and other site operations. Their privacy practices are governed by their own policies.

Cookies and Tracking Technologies

The site may use cookies and similar technologies to collect usage data. You can control cookies through your browser settings; disabling cookies may affect the functionality of some websites.

Data Retention

Usage data is retained only as long as reasonably necessary for the purposes described in this policy. Project-contact information is retained as needed to respond to the inquiry and facilitate the referral service.

Changes to This Policy

We may update this policy from time to time. When we do, the date at the top of this page will be updated.

Contact Us

If you have questions about this policy or data practices, call (509) 355-5788.